We want 100% customer satisfaction and will accept returns on items - whether used or not. We aren't hard to deal with and believe in making things right.  

Email pete@hendrixclassics.com if you aren't happy with your product(s).  It doesn't matter why you aren't happy. 

We do have some policies below, which apply to non-warranty returns.

If you try it and don't like it, for any reason,  return item(s) to us and we will refund the product cost (not shipping).  We no longer pay for return shipping on non warranty items.  We have discounted shipping rates in the US and will send you a label with our discounted rates, which will be deducted from the refund amount. Currently, we don't have the ability to send return labels for locations outside of the US.

We don't ask that everything be returned in order to provide a refund.

Returns 

We have a 60 day return policy, which is usually not enforced.

Refunds (if applicable)
We may ask that you return items in order to get a refund.  We will make every effort to tell you whether we'll pay return shipping and whether we will be refunding the shipping cost.

Once received we'll process your refund to your credit card or original method of payment.

Exchanges (if applicable)
Let us know if you wish to exchange an item at pete@hendrixclassics.com.